Free Shipping
Enjoy free shipping on orders of $200 or more on products shipped directly by Equinox.
Order Fulfillment
Orders are typically processed and ready to ship within 2–3 business days.
Returns
Eligible items may be returned within 30 days of purchase for in-store purchases or within 30 days of delivery for online orders.
Please note, certain items are final sale based on product type or pricing. Skincare, haircare, beauty, consumables, vitamins, and supplements are non-returnable.
Questions?
For product, shipping, or return-related inquiries, please contact concierge@equinox.com for assistance.
